{"id":7604,"date":"2023-07-06T16:19:21","date_gmt":"2023-07-06T21:19:21","guid":{"rendered":"https:\/\/usbcali.edu.co\/quality-management\/"},"modified":"2023-12-11T13:42:57","modified_gmt":"2023-12-11T18:42:57","slug":"quality-management","status":"publish","type":"page","link":"https:\/\/usbcali.edu.co\/en\/quality-management\/","title":{"rendered":"Quality Management"},"content":{"rendered":"\n\n\n<style>\n\t::-webkit-scrollbar {\n    \tdisplay: none;\n\t}\n<\/style>\n\n<section class=\"mb--tab\">\n    <div class=\"tab-faculty border\">\n        <div class=\"container\">\n            <div class=\"tab-faculty-content\">\n                                    <a href=\"#Quality Policy\" class=\"tab-faculty-item GTM_evento_submenu border-end-0\" data-text-page=\"Quality Management\" data-text-title=\"Quality Policy\"> \n                        Quality Policy                    <\/a>\n                                    <a href=\"#External audit\" class=\"tab-faculty-item GTM_evento_submenu border-end-0\" data-text-page=\"Quality Management\" data-text-title=\"External audit\"> \n                        External audit                    <\/a>\n                                    <a href=\"#Internal audit\" class=\"tab-faculty-item GTM_evento_submenu border-end-0\" data-text-page=\"Quality Management\" data-text-title=\"Internal audit\"> \n                        Internal audit                    <\/a>\n                                    <a href=\"#Training\" class=\"tab-faculty-item GTM_evento_submenu border-end-0\" data-text-page=\"Quality Management\" data-text-title=\"Training\"> \n                        Training                    <\/a>\n                                    <a href=\"#Videos\" class=\"tab-faculty-item GTM_evento_submenu border-end-0\" data-text-page=\"Quality Management\" data-text-title=\"Videos\"> \n                        Videos                    <\/a>\n                                    <a href=\"#Changes in the QMS\" class=\"tab-faculty-item GTM_evento_submenu border-end-0\" data-text-page=\"Quality Management\" data-text-title=\"Changes in the QMS\"> \n                        Changes in the QMS                    <\/a>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n<style>\n    .banner-detail-events {\n        background: linear-gradient(90deg, rgba(0, 0, 0, 0.75) 0%, rgba(0, 0, 0, 0) 100%),  \n        url(https:\/\/usbcali.edu.co\/wp-content\/uploads\/2023\/10\/f70efc653d07cb1853d411cf16e583cd.jpeg);\n        background-size: cover;\n        background-position: center;\n    }\n    @media (max-width: 767px) {\n        .banner-detail-events {\n            background: linear-gradient(150.05deg, rgba(0, 0, 0, 0.9) 0%, rgba(0, 0, 0, 0) 100%), \n            url(https:\/\/usbcali.edu.co\/wp-content\/uploads\/2023\/10\/f70efc653d07cb1853d411cf16e583cd.jpeg);\n            background-size: cover;\n            background-position: center;\n        }\n \u00a0  } \n<\/style>\n<section class=\"banners banner-detail-events\">\n    <div class=\"container\">\n        <div class=\"banners-content\">\n            <nav aria-label=\"breadcrumb\" class=\"font--open-sans\">\n                <ol class=\"breadcrumb--item\">\n                    <li class=\"breadcrumb--items\"><a href=\"https:\/\/usbcali.edu.co\">Home<\/a><\/li>\n                    <li class=\"breadcrumb--items \"><a href=\"https:\/\/usbcali.edu.co\/sobre-la-universidad-de-san-buenaventura-cali\/\" class=\"\">Institutional<\/a><\/li>\n                                            <li class=\"breadcrumb--items hide\"><a href=\"https:\/\/usbcali.edu.co\/gestion-de-calidad\/\" class=\"active\">Quality Management<\/a><\/li>\n                                                        <\/ol>\n            <\/nav>\n            <h1 class=\"title--h1 text-white\">Quality Management \n                            <\/h1> \n            <div class=\"paragraph text-white\">Universidad de San Buenaventura Cali is currently working on the implementation of its Quality Management System based on the requirements of ISO 9001:2015.<\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"py--8 \">\n    <div class=\"container\">\n        <div class=\"row-grid\">\n            <div class=\"wysiwyg--wrapper\">\n                <p>The University of San Buenaventura, through its Bonaventurian Educational Project, establishes quality as a fundamental and transversal component in the development of its mission, and also adopts the concept of quality as a guiding principle to orient the management, evaluation and development of the University.<\/p>\n<h2>Quality Policy<\/h2>\n<p>St. Bonaventure University, inspired by Christian humanistic thought, in the development of its Bonaventurian Educational Project, offers quality educational services that contribute to the transformation of society and the satisfaction of the needs of the environment and stakeholders.<\/p>\n<h2>Process map<\/h2>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4983 \" src=\"https:\/\/usbcali.edu.co\/wp-content\/uploads\/2023\/11\/52eea787c1ed0c95fc5d43438b662155-660x1024.png\" alt=\"\" width=\"733\" height=\"1137\" srcset=\"https:\/\/usbcali.edu.co\/wp-content\/uploads\/2023\/11\/52eea787c1ed0c95fc5d43438b662155-660x1024.png 660w, https:\/\/usbcali.edu.co\/wp-content\/uploads\/2023\/11\/52eea787c1ed0c95fc5d43438b662155-193x300.png 193w, https:\/\/usbcali.edu.co\/wp-content\/uploads\/2023\/11\/52eea787c1ed0c95fc5d43438b662155-768x1192.png 768w, https:\/\/usbcali.edu.co\/wp-content\/uploads\/2023\/11\/52eea787c1ed0c95fc5d43438b662155.png 773w\" sizes=\"auto, (max-width: 733px) 100vw, 733px\" \/><\/p>\n<p>St. Bonaventure University, inspired by Christian humanistic thought, in the development of its Bonaventurian Educational Project, offers quality educational services that contribute to the transformation of society and the satisfaction of the needs of the environment and stakeholders.<\/p>\n            <\/div>\n            <div class=\"row\" style=\"height: min-content !important;\">\n                                    <div class=\"order-last mb-0\">\n                        <h3 class=\"title--h3 pb-3\">Links of interest<\/h3>\n                                                    <a href=\"#\" class=\"links py-2 ps-2\">\n                                <span class=\"icon-from-square links-icon text--opacity75\"><\/span>\n                                USB Cali self-assessment website \n                            <\/a>\n                                            <\/div>\n                                 \n                    <div class=\"order-first mb-4\">\n                        <h3 class=\"title--h3 pb-3\">Documentation and resources<\/h3>\n                                                    <a href=\"\" target=\"_blank\" class=\"links py-2 ps-2\">\n                                <span class=\"icon-paperclip links-icon icon-15 text--opacity75\"><\/span>\n                                Rector&#8217;s Office Statement on the Resolution of Institutional High Quality Accreditation Multicampus                            <\/a>\n                                                    <a href=\"\" target=\"_blank\" class=\"links py-2 ps-2\">\n                                <span class=\"icon-paperclip links-icon icon-15 text--opacity75\"><\/span>\n                                St. Bonaventure University in Figures &#8211; Period 2020-1                            <\/a>\n                                                    <a href=\"\" target=\"_blank\" class=\"links py-2 ps-2\">\n                                <span class=\"icon-paperclip links-icon icon-15 text--opacity75\"><\/span>\n                                Cali Sectional Self-Evaluation Report                            <\/a>\n                                                    <a href=\"\" target=\"_blank\" class=\"links py-2 ps-2\">\n                                <span class=\"icon-paperclip links-icon icon-15 text--opacity75\"><\/span>\n                                AIM Self-Assessment Model                            <\/a>\n                                            <\/div>\n\t\t\t\t\t                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<!-- Auditor\u00eda Externa -->\n<section class=\"external-audit\" id=\"external_audit\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-lg-6 pe-lg-5\">\n                <div class=\"wysiwyg--wrapper py--8\">\n                    <h2 class=\"title--h2\">External Audit<\/h2>\n                    \n                    <p>Learn about the Audit Plan that will be executed in our external audit from November 15 to 17.<\/p>\n<p>Scope: Design and provision of undergraduate, graduate and continuing education services, in the classroom, distance and virtual modalities in the Cali branch.<\/p>\n                <\/div>\n            <\/div>\n            <div class=\"col-lg-6 external-audit-image ps-lg-5 pt--6 pt-lg-0\">\n                <img decoding=\"async\" src=\"https:\/\/usbcali.edu.co\/wp-content\/uploads\/2023\/11\/auditoria_externa.jpg\" \n                    class=\"rounded--4 w-100 d-lg-none\" alt=\"\">\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<!-- Auditor\u00eda Interna -->\n<section class=\"py--8 bg--gray-light\" id=\"internal_audit\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-lg-6 order-lg-2 ps-lg-5 d-flex flex-column justify-content-center\">\n                <h2 class=\"title--h2 pb--6\">Internal Audit<\/h2>\n                \n                <div class=\"wysiwyg--wrapper\">\n                    <p>Get ready for Internal Audits, here you will find concepts and important information that will help you understand a little more about this institutional process.<\/p>\n<ul>\n<li>INTEGRITY: The foundation of professionalism<\/li>\n<li>FAIR PRESENTATION: The obligation to report truthfully and accurately<\/li>\n<li>PROFESSIONAL DUE CARE: The application of due diligence and judgment in auditing<\/li>\n<li>CONFIDENTIALITY: Information security<\/li>\n<li>INDEPENDENCE: The basis for audit impartiality and objectivity of audit conclusions.<\/li>\n<li>EVIDENCE-BASED APPROACH: The rational method for reaching reliable and reproducible audit conclusions in a systematic audit process.<\/li>\n<li>RISK-BASED APPROACH: consideration of risk and opportunities in the audit process<\/li>\n<\/ul>\n                <\/div>\n            <\/div>\n            <div class=\"col-lg-6 order-lg-1 pe-lg-5 pt--6 pt-lg-0\">\n                <img decoding=\"async\" src=\"https:\/\/usbcali.edu.co\/wp-content\/uploads\/2023\/11\/e7f3a376601a79e043e84bd033c67af6.jpeg\" \n                    class=\"rounded--4 w-100  h-100 object-fit-cover\" alt=\"\">\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n<section class=\"trainings\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-lg-6 trainings-content pe-lg-5\">\n                <div class=\"wysiwyg--wrapper\">\n                    <h2>Training<\/h2>\n<p>Within the framework of the Bonaventurian Culture, the service to stakeholders as a value-generating action, the principle of Continuous Improvement of the QMS and our commitment to Quality and Educational Excellence, the MEASUREMENT SYSTEM is created as a proposal and design of the USBCALI.<\/p>\n                <\/div>\n                                    <div class=\"wysiwyg--links gap-3 pt--6\">\n                        <h3>Training history<\/h3>\n                        <ul class=\"gap-3\">\n                                                            <a href=\"\" class=\"links\" target=\"_blank\">\n                                    <span class=\"icon-paperclip icon-16 links-icon opacity-50\"><\/span>\n                                    <span class=\"text-truncate-2\">\n                                        2017 Training Cycle                                    <\/span>\n                                <\/a>\n                                                            <a href=\"\" class=\"links\" target=\"_blank\">\n                                    <span class=\"icon-paperclip icon-16 links-icon opacity-50\"><\/span>\n                                    <span class=\"text-truncate-2\">\n                                        ISO 9001 changes                                    <\/span>\n                                <\/a>\n                                                            <a href=\"\" class=\"links\" target=\"_blank\">\n                                    <span class=\"icon-paperclip icon-16 links-icon opacity-50\"><\/span>\n                                    <span class=\"text-truncate-2\">\n                                        Context and stakeholder analysis                                    <\/span>\n                                <\/a>\n                                                            <a href=\"\" class=\"links\" target=\"_blank\">\n                                    <span class=\"icon-paperclip icon-16 links-icon opacity-50\"><\/span>\n                                    <span class=\"text-truncate-2\">\n                                        Performance evaluation of the management system                                    <\/span>\n                                <\/a>\n                                                            <a href=\"\" class=\"links\" target=\"_blank\">\n                                    <span class=\"icon-paperclip icon-16 links-icon opacity-50\"><\/span>\n                                    <span class=\"text-truncate-2\">\n                                        Risk and opportunity management fundamentals                                    <\/span>\n                                <\/a>\n                                                            <a href=\"\" class=\"links\" target=\"_blank\">\n                                    <span class=\"icon-paperclip icon-16 links-icon opacity-50\"><\/span>\n                                    <span class=\"text-truncate-2\">\n                                        Knowledge management and change management                                    <\/span>\n                                <\/a>\n                                                            <a href=\"\" class=\"links\" target=\"_blank\">\n                                    <span class=\"icon-paperclip icon-16 links-icon opacity-50\"><\/span>\n                                    <span class=\"text-truncate-2\">\n                                        Updating internal quality auditors                                    <\/span>\n                                <\/a>\n                                                    <\/ul>\n                    <\/div>\n                                            <\/div>\n            <div class=\"col-lg-6 trainings-image ps-lg-5 pt--6 pt-lg-0\">\n                <img decoding=\"async\" src=\"https:\/\/usbcali.edu.co\/wp-content\/uploads\/2023\/11\/capacitacion.jpg\" class=\"rounded--4 w-100 d-lg-none\" \n                alt=\"\">\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"py--8 bg--gray-light\" id=\"videos\">\n    <div class=\"container\">\n        <h2 class=\"title--h2\">Reference videos<\/h2>\n    <\/div>\n    <div class=\"container-fluid pt--7\">\n        <div class=\"reference-videos-slider\">\n                            <div class=\"\">\n                    <iframe \n                        src=\"https:\/\/www.youtube-nocookie.com\/embed\/IN9MGVfjauo\" \n                        frameborder=\"0\" \n                        allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" \n                        allowfullscreen>\n                    <\/iframe>\n                <\/div>\n                            <div class=\"\">\n                    <iframe \n                        src=\"https:\/\/www.youtube-nocookie.com\/embed\/IN9MGVfjauo\" \n                        frameborder=\"0\" \n                        allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" \n                        allowfullscreen>\n                    <\/iframe>\n                <\/div>\n                            <div class=\"\">\n                    <iframe \n                        src=\"https:\/\/www.youtube-nocookie.com\/embed\/IN9MGVfjauo\" \n                        frameborder=\"0\" \n                        allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" \n                        allowfullscreen>\n                    <\/iframe>\n                <\/div>\n                            <div class=\"\">\n                    <iframe \n                        src=\"https:\/\/www.youtube-nocookie.com\/embed\/IN9MGVfjauo\" \n                        frameborder=\"0\" \n                        allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" \n                        allowfullscreen>\n                    <\/iframe>\n                <\/div>\n                            <div class=\"\">\n                    <iframe \n                        src=\"https:\/\/www.youtube-nocookie.com\/embed\/IN9MGVfjauo\" \n                        frameborder=\"0\" \n                        allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" \n                        allowfullscreen>\n                    <\/iframe>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"pb--8 bg--gray-light\" id=\"changes_in_the_qms\">\n    <div class=\"container\">\n        <div class=\"changes-sgc rounded-2\">\n            <div class=\"order-lg-2 mx-auto\">\n                <img decoding=\"async\" src=\"https:\/\/usbcali.edu.co\/wp-content\/themes\/usb_cali\/images\/web\/institucional\/changes-sgc.png\" \n                class=\"img-fluid\" alt=\"Historial de cambios sgc\">\n            <\/div>\n            <div class=\"d-flex flex-column justify-content-center gap--6 order-lg-1\">\n                <h2 class=\"title--h2\">History of changes in the QMS<\/h2>\n                <p class=\"paragraph text--md\">Encuentra en el siguiente listado todos los documentos de cambios en el Sistema de Gesti\u00f3n de Calidad. Selecciona y desc\u00e1rgalos.<\/p>\n                <div class=\"d-flex flex-column align-items-start flex-md-row gap-3 align-items-md-end\">\n                    <div class=\"w-100\" >\n                        <label class=\"form-label\">Select a document<\/label>\n                        <select class=\"form-select\" id=\"documento-sgc-select\">\n                            <option value=\"\">&#8211;Select document&#8211;<\/option>\n                                                            <option value=\"\">\n                                    document one                                <\/option>\n                                                            <option value=\"\">\n                                    document two                                <\/option>\n                                                    <\/select>\n                    <\/div>\n                    <a  class=\"btn--main\" id=\"documento-sgc-button\">\n                        Download                        <span class=\"icon-download\"><\/span>\n                    <\/a>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script>\n    document.addEventListener('DOMContentLoaded', function () {\n        const documentoSelect = document.getElementById('documento-sgc-select');\n        const descargarBoton = document.getElementById('documento-sgc-button');\n\n        documentoSelect.addEventListener('change', function () {\n            const selectedDocumentoUrl = documentoSelect.value;\n            descargarBoton.href = selectedDocumentoUrl;\n            descargarBoton.target = '_blank';\n        });\n    });\n<\/script>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/tpl-gestion-calidad.php","meta":{"_acf_changed":false,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-7604","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Quality Management - Universidad de San Buenaventura<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/usbcali.edu.co\/en\/quality-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality Management\" \/>\n<meta property=\"og:url\" content=\"https:\/\/usbcali.edu.co\/en\/quality-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Universidad de San Buenaventura\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-11T18:42:57+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/usbcali.edu.co\\\/en\\\/quality-management\\\/\",\"url\":\"https:\\\/\\\/usbcali.edu.co\\\/en\\\/quality-management\\\/\",\"name\":\"Quality Management - Universidad de San Buenaventura\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/usbcali.edu.co\\\/en\\\/#website\"},\"datePublished\":\"2023-07-06T21:19:21+00:00\",\"dateModified\":\"2023-12-11T18:42:57+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/usbcali.edu.co\\\/en\\\/quality-management\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/usbcali.edu.co\\\/en\\\/quality-management\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/usbcali.edu.co\\\/en\\\/quality-management\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\\\/\\\/usbcali.edu.co\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Quality Management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/usbcali.edu.co\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/usbcali.edu.co\\\/en\\\/\",\"name\":\"Universidad San Buenaventura\",\"description\":\"La Universidad programa ceremonias solemnes de grado 4 veces al a\u00f1o. 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